Smart Queue · live in clinics
Follow a single patient from the moment they book to the moment they read their own discharge summary at home — and see exactly which of your staff touches which screen along the way.
The journey
The hardest case a hospital has — an outpatient visit that becomes an admission, an operation, intensive care and a discharge. Every step is one screen, used by one person.
01 · Patient, on their phone
Picks the department and the doctor, and gets a token with a real time on it — in their own language.
02 · Reception, at the desk
They appear in today’s queue on arrival. Search by name, mobile or token; take the fee; print or share the receipt.
03 · Doctor, in the consulting room
Writes the note and the prescription, then taps Advise admission — treatment, nights, a rough estimate. Nobody retypes a name.
04 · Ward in-charge, at the ward desk
One tap allots the bed, mints the IP number for the year and starts the bill — still linked to the consultation that caused it.
05 · Theatre and ward
The operation note goes on the patient’s own chart, and the bill follows the bed — the ICU night charges at the ICU rate from the hour of the move.
06 · Doctor, then the patient at home
The ward drafts the summary, a doctor signs it and it freezes. The patient reads the whole stay in their own app.
Four apps, one database
Nothing is exported, imported or reconciled at the end of the day. Each person signs in and sees only their own job.
Staff app
Nine roles in one app. A cashier cannot open a clinical record; a nurse cannot change the price list. The queue, appointments, payments and patient records, each shaped for the person at that desk.
Hospital management
Dispensed against the doctor’s own prescription. Stock, batches and expiry. Lab orders and results. Invoices, credit notes, GST and the day’s collection.
Inpatient
Occupancy, average stay, every patient by bed with their IP number and consultant — and the nurses actually on the ward at this moment, with the hours each has left.
Patient app
The live token and how many are ahead. Prescriptions, lab reports and visit history. Their hospital stays, with the signed discharge summary in the doctor’s own words. Seven languages, chosen by the patient rather than the clinic.
Before you ask
Only the people whose job needs it, enforced on the server rather than hidden in a menu.
It stays yours. Backed up, access logged, and never sold or shared.
No. It runs in a browser on the computers you have, and on your staff’s own phones.
A small clinic runs the same week. We load your doctors, departments and price list, and train the desk in an afternoon.
A monthly subscription by the size of the hospital. No licence fee, no per-seat charge, hosting included.
You call us, on a number that is on every email we send you. We run the system ourselves, so we are already looking.
Register your interest
The short form asks for your hospital’s name, city, your mobile and how many doctors you have. We verify the number with a one-time password so nobody can register you by mistake, and we call you back to arrange a demo.